Surprisingly, adoption has been very slow among Android users. Even though Google is working on pushing it in different regions, some people are already facing problems like Android RCS is not working for them.

As always, we will go through a step-by-step guide on how to troubleshoot this issue on your smartphone. Other than that, Google noted that the long-awaited feature is only available in France, the UK, and Mexico.

samsung chat messages not working

RCS Messaging will work on all Android phones that support the current text messaging. Firstly, download Google Messages. RCS messages only works on it, and no third-party messaging app is supported at the moment. That will most likely change in the future. Google Messages should be the default messaging app on your phone.

Open Settings and go to Manage apps under Apps. Tap on the menu icon here to select Default apps. Tap on Messaging and choose Messages here instead of any other app that you might be using at the moment. It is possible that default the Android OS might have changed after you installed a different launcher or a messaging app.

Check if RCS messaging is working on your smartphone or not.

How to fix Samsung Galaxy A30 with “Messages keeps stopping” error

Check if the RCS chat feature is enabled or not. If it is, then check if the status shows it as Connected or not. Open Messages and tap on Settings under Menu. Go back a step and tap on Chat features again. If you see that screen then RCS messaging is not available in your region. Moving on, if it is available, you will be asked to enter your mobile number primary or first SIM number only and verify it. If already done, the status should show as Connected.One of the common problems in any Android device is texting issues.

In this troubleshooting article, we deal with a texting issue on the Galaxy S group messaging not working. If you are having trouble receiving or sending group message on your S10, learn how to fix it below. There are two ways to do this. You want to use this method if you plan on doing other troubleshooting for the said app like clearing its cache or data. This is basically a restart with the aim of clearing the system by simulating the effects of a battery pull.

To do that, simply press and hold the Power and Volume Down buttons for about 10 seconds. Once the phone has restarted, release the buttons. This is usually effective in clearing bugs that developed when a system is left running for some time. We suggest that you restart your S10 using this method at least once a week to lessen the chances of bugs. For some Galaxy S10, there may be a slightly different way to arrive at the same method.

Deleting the cache is one of the direct ways to troubleshoot a problem app. It can be done safely without losing any user-related content in the app.

Unlike the previous procedure, this one might delete important information or data within the app. For games, doing this may delete your progress. Group messaging is usually a default service if you have mobile data subscription but in case this is not true with your particular carrier, we suggest that you contact them at this point. What you want to do is to confirm with them if your account is permitted to send and receive group messages.

Group messaging requires mobile data or cellular data in order to work. In some cases in the past, some Android users were able to fix group messaging not working issue by simply turning off mobile data for some moments before turning it back on.

Make sure to do this and see if it works on your case. Like any other network troubles, this issue may be resolved by resetting the network settings on your device. Make sure to include reset network settings in your list of troubleshooting to keep network settings in top shape. Android uses a system cache, which is stored in the cache partition, to load apps quickly.Just follow the solutions one by one and its step very carefully.

Sadly, I want to say that this error on Android is one of the biggest problems. I have found many people on many forum and community websites complaining that they are seeing unfortunately messaging has stopped error on their Android phone or asking help how to fix unfortunately messaging has stopped working.

Every time I try to open messages app I get an error and it closes. Put phone in safe mode and still got the error. This all started after I emptied my inbox! I have downloaded Google messages for now.

I have the 32 gb S6 edge!! Thank you. However, there is no exact reasons have been found why Android device display this error message — but it could be due to lots of text messages saved on your phone or your phone has lots of junk files. If you have not cleaned your Android phone from longer period of time, then it gathers lots of junk files. You can also use Clean Master app to clean junk files on your Android device. But, there are other several reasons that can cause this unfortunately, messaging has stopped error message and once this error start popping up then you will not be able to use your Message app properly.

Additional Reading: How to recover common gallery problems in Android devices. If you are getting the above mentioned error on your Android device, then do not worry as I have effective and successful working solutions for all of you. This is a simple solution. Sometimes it happens with us that we do not Switch OFF our Android phone from for longer period of time. So, if you have not turned off your phone for quite long time, then a soft reset will do the job for you.

You can also reboot your phone. Now check if your problem is solved. If not then follow next solution. This solution helped 8 out of 10 users to fix Messaging has stopped problems.

Note: This process might delete all messages from your device. If your problem still exist, then you can force stop the Message app. However, if you are still facing the same error message, then follow the next solution. You should be aware of the facts that sometimes third-party apps are also responsible for the occurrence of this error.

To check this, boot your device into Safe Mode.Kyle Lancaster : I would recommend giving them a call and having them remotely access your device. View solution in original post. I am having the same problem for months now and I had samsung remotely access my phone and called sprint and nothing helped. I dont know what to do. Does it still not work for you, it might have been a Sprint issue that they have resolved since then.

I'm having this issue on my Note 9. When I call our chat with sprint they don't know what to do either. I never even get a text with the code. Any other ideas about what to try? What I did was just switch to Android Messages, it works on Google's app.

It might be a bug in the Samsung one or there's a problem on Sprint's side. I was hoping not to have to do that. I use chat fine on my pixel 2xl. I just like some of the features in the Samsung messaging app.

I have the Note9 on sprint, and I had issues getting the Chat service to work. This didn't work for me.

As of yesterday my chat option went away. I've called Samsung and sprint both. None have fixed the issue. Sprint said many are currently experiencing this and Samsung is working on rolling out fixes but they're only working on some phones, mine not being one unfortunately. Sign In. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for.

Search instead for. Did you mean:. SamsungMichelle Supernova. Reply Loading Kyle Lancaster Cosmic Ray. Jmwall Constellation. The real answer is here!! Download Google messenger from the play store.

Thanks, this worked for me. Its April and had this issue. This completely worked! Thanks a ton! Related content.Here I will show you troubleshooting steps to fix Samsung Galaxy Note 8 not sending text messages or picture messages. This type of error occurs due to poor network signal.

If not see a signal bar in your device, find a nearby place where good signal and send text messages. If you recently switched from iPhone to Galaxy Note 8 device and forgot to deactivate iMessage then also facing this Samsung Galaxy Note 8 unable to send or receive text messages issue.

You can switch texting from iMessage to android using this. If you no longer use the iPhone, you just need to enter your phone number to deregister from iMessage. Check out below given possible solutions to fix Samsung Galaxy Note 8 text messaging problems.

Power off your Samsung Galaxy Note 8 device, Wait for minutes and power on again. Now send messages to another person and check the fix issues. Poor network signal bar is the reason behind not send or receive text messages Galaxy Note 8 device.

Turn on airplane mode in your device. Now enable Aeroplane mode on your phone. After a few seconds disable it. And check to fix the galaxy Note 8 network signal issue. Continue holding the volume down button until restarting your device.

Step 3: You will see safe mode icon in the bottom left side of the screen.

samsung chat messages not working

You will see all third party downloaded apps hidden from your device. Check your galaxy Note 8 send or receive text messages. Remove one by one third party app and check the fix issue or not. After the fix, re-install other apps. Step 2: Press and hold the Volume up, home key and Power button at the same time. When the Samsung logo appears, release the power key in your device. After a few seconds, the android system recovery menu display on your Galaxy Note 8.

Step 5: Press the volume down button up to the reboot system now and press the power button to restart your Samsung Galaxy Note 8. End the list of possible solutions to fix Samsung Galaxy Note 8 not sending text messages. Do you have any tips want to share? Tell us in the below comment box. Stay connected with us for latest android tips and tricks.Fri, Apr 19, PM. After the recent system update for the Galaxy S9, I can no longer send group messages. I'm not the only one. Several other in my group say the same thing and we all have different carriers.

I've checked to make sure their numbers are correct, I've restarted my phone several times, I haven't changed my settings, and it still says the message FAILED. Hi GothicBelle. Thank you for bringing this to our attention! Allow us to help. We'd like for you to try some basic troubleshooting. The first is resetting your network settings. Restart your device, and see if you are still experiencing the issue afterwards.

Please let us know whether or not this helps. Still need help? Ask a question! Our 1. Lets start with your S9. Can you browse the internet? Are you using the stock Samsung Messaging app? Whats your OS - Oreo 8, or Pie 9? What messaging app version are your using V1 or V2? Are you connected to WI-FI, or mobile data?

Are you using Wi-Fi Calling? Are you attempting to send a group message a peak time in a busy area?

Real fix for group messaging not working on Galaxy S10 | troubleshoot texting issue on Galaxy S10

Please reply so we can get started. Thank you! The problem. I've done this multiple times and after a while, the issue returns. I have the latest android update. This all happened right after. This is happening with other text groups as well for me. I can text individually but not to many of the groups. I am having the same problem.It's so aggravating. I can send messages but can't receive them. It still doesn't work. Or any one with suggestions. In addition to Google Messages You will also want to install both Carrier services and Activity launcher from the Google play store which will allow you to send and receive bigger file sizes in text.

This is called RCS messaging. If the people sending you messages are using iPhones, the missing messages may have to do IOS skipping you on "some" responses, depending on content. I am in groups with manay iPhone users and most messags come through fine, but I miss some messages every once in a while, I think when they have some content that IOS treats special and it only goes to iPhone users via an iPhone only mechanism I knew the proper explanation at some point in the past, but can't remember the details.

If your messaging app stops, how do you fix it?

You might try a group with two others who use android, if that works OK, you have confirmation your phone is fine. Yes, i'm on the right menu You have to enable RCS messaging first in order for that option to be enabled. This may help. I just started having this same issue yesterday. Either way, I went through the online troubleshooting.

When that action was performed, I was no longer connected to 5GE network but back to the 4G network. Then I was able to download the text messages I previously wasn't able to download. However, I eventually got back on the 5GE network it automatically did it and then I wasn't able to download the texts anymore.

I'd like to know if anyone else experiences the same thing where when on 4G they are able to download Text but not on 5GE. Did anyone find a solution to this?? I've been dealing with this group chat garbage on Samsung phones for years. Either they don't send or I don't receive them. Messages get broken out into individual messages and i have to click to download.

I have to enable wifi calling Sometimes I disable mobile data This is a joke and I'm sick of it. We are all being taken for a ride on these overpriced phones!!

samsung chat messages not working

It'd be nice if someone from SamSung could reply to the chat because I literally have 75 messages waiting to be downloaded as we are in this pandemic and some of use are working through our phones it would be nice if this Billion dollar company would have their techs, which WE know they are capable of doing, working from home at the least replying to the forums with issues.

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